For Dog Parents

Yes. We accept cdc vouchers exclusively at our physical pet store, Waku Waku Pets (Retail Store). Located at 2 Jalan Lokam, #01-07 Kensington Square, Singapore 537846.

Pets are welcome to shop in-store.

Nearest MRT: Serangoon MRT

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.

We are unable to accept returns on certain items. These will be carefully marked before purchase.

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

For non-frozen items standard delivery, you will receive your items within 1-3 days. For more information you may refer to Waku Waku Pets Delivery Options

For orders with frozen items placed on Thursday, estimated arrival is Saturday 9 am - 10pm. For more information you may refer to our Fresh Dog Food Delivery Article

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

Non-Frozen Items: Complimentary shipping with min. spend of $20

Frozen Items: Free Fresh & Frozen Delivery with any 2 cases

For more information, you may refer to delivery fee page