We are sorry to hear that your item was damaged upon delivery. Please contact us immediately via Email or WhatsApp for further assistance.
Kindly provide the
- Tracking number
- Order id
- Clear photos of the defect(s) or damage(s)
The defect or damaged item must be reported within 7 days upon purchase. Reports after 7 days will not be eligible for returns and exchange.
Whatsapp 8519 8233 | 8949 6995
Email wakuwakupets.com.sg@gmail.com
Our operating hours are from 11.30 am to 7.30 pm, Monday and Wednesday through Sunday. Please note that we are closed on Tuesdays.